As you may have seen from several of my earlier posts, I'm a big fan of recreational road cycling. Over the past few years I have ridden thousands of miles, and I have blogged about several of the "Century Rides" in which I have participated. During the average month I love climbing on my bicycle and riding through the surrounding desert three or four times per week.
Earlier this year I had shoulder surgery, and cycling became an important part of my recovery program. When my doctor and physical therapist both said that it was okay for me to start riding again, I spent several painful weeks working through the shoulder pain and slowly increasing my mileage, but it was ultimately worth the effort.
That being said, I also like to track my rides on the MapMyFitness website, and over time a playful competition developed between myself and a few of the other riders on some of my favorite desert courses. I am too old to be a serious competitor, so I was always a few minutes behind the fastest riders. But I usually rode more often than a few of the other riders, and therefore I was able to earn enough points to maintain my standing.
However, earlier this year someone moved to town who - for some inexplicable reason - decided that he needed to cheat.
On the one hand, this makes no sense to me: the MapMyFitness website is supposed to be about tracking your health, so why anyone would want to cheat seems beyond my comprehension.
On the other hand, some people like to compete with each other, as I mentioned earlier about myself and a few others on the MapMyFitness website. And where there's competition, some people like to win - regardless of what it takes to do so.
All of this leads me back to the cheater. What this guy likes to do is ride several of the courses with several cycling GPS devices and upload the results from all of his devices to the MapMyFitness website. I wasn't aware of this before, but the MapMyFitness website is poorly-designed in such a way that it allows people to do this, so it doesn't bother to check if a person is uploading multiple rides for the same course at the same time. This seems like a pretty trivial thing to check, so it was amazing to me just how easy the MapMyFitness website made cheating possible.
Needless to say, once this guy started uploading his fraudulent ride data, it became impossible to compete with him. I usually rode one of my favorite courses twice each time that I rode, and this guy would ride the same course two or three times. But since he was uploading the data from three GPS devices, the MapMyFitness website was giving him credit for six or nine rides. At that point it didn't matter how many times that I rode each course - there was no way that my honesty would be able to keep up with his dishonesty.
Now you would think that the folks at MapMyFitness would care about this, so a few months ago I decided to bring this to their attention. Here's what I sent them:
I have been a member of MapMyFitness for several years now, and an MVP member for some time. To be honest, from a workout tracking perspective, MapMyFitness has a lot of stiff competition from Strava, Ride With GPS, Garmin, etc. There is one reason why I chose MapMyFitness over its competitors - and that is for the friendly competition with other members. Over the past couple years, a few members have competed with me for Guru and Sprint King on a few of the MapMyFitness courses, and the opportunity to challenge or be challenged by someone else has created fun and attainable goals for me to strive for. This has been especially beneficial for me recently because I spent the latter part of last year and the early part of this year recuperating from surgery due to a series of cycling accidents last year, and the challenge of competition got me back on my bicycle again. As I mentioned earlier, this spirit of competition is specifically the reason why I chose MapMyFitness over its competition, and why I became an MVP member.
However, over the past few weeks I have realized just how easy it is for someone else to cheat, and as a result it has become apparent that honest behavior on my part will never achieve the numbers that someone who is being deliberately deceitful can attain. While I realize that MapMyFitness cannot actively police all of the activities that its users post, I think some things are easy enough to detect. Consider the following workouts from one person in question:
It is readily apparent that this user is uploading the same workout from three different Garmin devices, so each time that he completes a course his numbers are multiplied by three. With that in mind, on days when he has completed some of the courses in our area more than once, his numbers are simply unattainable by anyone who doesn't resort to his methods of dishonesty. Following my surgery I can barely make it 20-25 miles before I have to quit for the day, so there is no way that I could ride the 90-100 miles that I would need to ride in order to overcome this person's deceit.
As I mentioned earlier, I realize that MapMyFitness is more or less on an 'Honor System' and it cannot actively police all of the activities which are uploaded, but it would be easy to detect this specific user's behavior by simply checking if any user is in a course more than once at the same time; when that happens, do not count one of the courses.
Unfortunately, I also realize that my complaint will likely fall on deaf ears, and as a result I will probably cease using MapMyFitness in the near future. Since the one feature for which I chose your service is apparently suffering from unchecked fraudulent behavior, I feel that am left with little alternative. Thankfully, as I mentioned earlier, there are other choices available to me.
To be honest, I did not expect a response, so I was surprised to hear back from them. However, the banal substance of their response was ultimately worse than hearing nothing:
Kyle (Help & Support)
Thank you for writing in about this.
We have a system in place for identifying users that circumvent the rules on both challenges and courses. Sometimes, these are missed and certain users are able to manipulate the system, but we actively monitor and check leaderboards and challenges for cheating. We appreciate you reporting this to us and I have passed this along to the appropriate team.
Cheating participants will not be awarded prizes.
Let me know if you have any additional questions or concerns
It may sound like I'm being overly harsh to what seems like a polite response, but the truth is - the scammer rocketed to the top of the leaderboard on several courses, and MapMyFitness didn't do anything about it. The year is barely half over, and this fraudster has already amassed scores which cannot possibly be attained by anyone who refuses to stoop to his level of deception.
So I used to look forward to the friendly competition on the MapMyFitness website, but now that's something of an impossibility. No matter what any honest person does, they simply cannot compete with this schmuck. It's amazing how all it takes as one jerk to ruin something.